COVID 19 ARRANGEMENTS- SEPTEMBER 2021

All of us at Melbourne Developmental and Behavioural Paediatrics are committed to continuing to protect our patients their families and our staff during this time. We are a specialist paediatric clinic therefore we do not assess or treat acutely unwell children.

Appointments will continue to be via Telehealth as much as possible unless face to face appointments are approved by your doctor. Your SMS reminder message will advise if it is to be remote or you may be called before your appointment to discuss options.

Dr Chitra Chandran will continue to offer telehealth appointments only, until further notice.

If your appointment is face to face, please do not attend if your child or anyone in your household is unwell with COVID symptoms or have been tested and are awaiting results. We can change your existing appointment to a telehealth consultation. Please call us in the event this occurs or email us of your situation if you cannot get through on the phone.

We are continuing to experience extraordinary demand on our phones. Please be patient and please do not hold on. If you leave your number, we will get back to you before the end of the day, or early the next day. Thank you for your understanding.

ONE adult plus the child can be in the room with the doctor at a time.

Masks will be required for those over 12 years.

All attending will have temperatures taken and will be required to cleanse hands before entering the consulting room.

Once you check-in at Reception you can wait in your car if you would prefer.

If you do choose to wait in the reception area, please note at this time we do not have toys, reading material or magazines available. We do have ABC for Kids. You are welcome to bring your own toy, book etc.

We thank you for your co-operation during this challenging time. If you have any questions or concerns, please do not hesitate to speak to the Reception staff.

Please Take Care