COVID 19 ARRANGEMENTS-UPDATE JANUARY 2021
All of us at Melbourne Developmental and Behavioural Paediatrics are committed to protecting our staff, patients and families during this time. We are a specialist paediatric clinic therefore we do not assess or treat acutely unwell children. We are ensuring good hygiene practices are rigorously followed by all practitioners, staff, patients and families.
From 2021 all appointments will be face to face on site unless approved by your doctor to be a telehealth appointment. If this situation changes, you will be called approximately one week before your appointment to advise. However, Dr Chitra Chandran will continue to offer telehealth appointments only, until further notice.
Please do not attend if you or your child are unwell with COVID symptoms or have been tested and are awaiting results. We can change your existing appointment to a telehealth consultation. Please call us in the event this occurs or email us of your situation if you cannot get through on the phone.
We are continuing to experience extraordinary demand on our phones. Please be patient and do not hold on. If you leave your number we WILL get back to you. This is expected before the end of the day, or early the next day. Thank you for your understanding.
Patients and family who are attending will have temperatures taken and will be required to cleanse hands before entering the consulting room.
Masks will be required for all who are 12 years and older. Please ensure you are appropriately socially distanced in the reception area.
A maximum of three, including the patient, are able to be in the room with the doctor.
Once you check-in at Reception you can wait in your car if you would prefer. If you do choose to wait in the reception area, please note at this time we do not have toys, reading material or magazines available. We do have ABC for Kids on the TV. You are welcome to bring your own toy, book etc.
We thank you for your co-operation during this challenging time. If you have any questions or concerns, please do not hesitate to speak to Reception staff.
Please Take Care